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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the mirror Back End Server, create the inbound rule on the firewall.
B) Run the Test-CsDatabase cmdlet.
C) Run the Invoke-CsPoolFailOver cmdlet.
D) From the Front End Server, create the inbound rule on the firewall.

2. You support a customer whose network environment includes Microsoft Lync Server 2013. The Global client policy is set up for web search and file download. Each department within the company is on its own subnet. The switches are configured with Access Control Lists (ACL) that are limiting access to other subnets, including the one on which the Lync 2013 servers reside. Users in the company's accounting department report that new internal users are not showing up in their Lync
2013 searches. These users are internal, and there are no Lync Director servers deployed. You need to ensure that users in the accounting department are able to find new users when they search the Lync address book. What should you do?

A) Allow TCP port 4443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
B) Allow TCP port 443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
C) Run the Set-CsClientPolicy -Identity Global -AddressBookAvailability FileDownloadOnly cmdlet.
D) Browse to %LOCALAPPDATA%\Microsoft\Communicator\<sipaddress>, delete the GalContacts.db file, and then close and reopen Lync 2013.

3. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Reset-CsPoolRegistrarState cmdlet.
B) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
C) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
D) Run the Invoke-CsPooIFailover PowerShell cmdlet.

4. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?

A) Disable Agent Anonymization.
B) Turn off Enhanced Privacy Mode.
C) Turn on Enhanced Privacy mode.
D) Enable Agent Anonymization.

5. You support Microsoft Lync Server 2013 servers in your customer's network. The network includes two branches connected with a 10Mbps network circuit. The circuit has 2 Mbps of dedicated bandwidth for Lync voice traffic. RT Audio WB codec with 50 simultaneous calls is used.
Users report that calls between the branches are being dropped, and voice quality is degraded. You need to calculate a bandwidth for the RT Audio WB codec. What minimum required dedicated bandwidth should you allocate?

A) 34 Mbps
B) 2.5 Mbps
C) 3 Mbps
D) 3.5 Mbps

Solutions: