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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

A. You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.
B. You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.
C. Your environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.
D. Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.
E. Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

Question 2

You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)

A. Guests can be required to use the Slack for EMM app.
B. It's not possible to require guests to use the Slack for EMM app.
C. Guests are required to use the Slack for EMM app by default.
D. Guests can only login through the desktop app to access your workspaces.

Question 3

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

A. Encourage members to add a channel purpose and topic.
B. Restrict new channel creation to admins only.
C. Standardize and communicate channel naming conventions.
D. Change her workspace settings to allow all members to archive channels.

Question 4

You built a workflow using Workflow Builder that shares onboarding info with project team members.
The project has pivoted, and the onboarding workflow info is outdated.
How do you ensure new team members receive the correct information?

A. Delete your workflow and create a new workflow with the updated project information.
B. Download the workflow file, edit the JSON file, and import the updated workflow file.
C. Unpublish your workflow, modify the workflow steps, and republish your workflow.
D. Add a new step to your workflow calling out what has changed since the previous iteration.

Question 5

You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
B. Delegate an Org Owner from each business to handle everyday tasks, such as member requests.
C. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
D. Create a multi-workspace channel for selected members to manage all admin requests for the organization.

Solutions: