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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks' leadership wants to ensure forecasts reflect adjustments made by managers as well as rep-submitted amounts, viewable in one place. What should the consultant recommend?

A) A shared spreadsheet
B) Individual Opportunity reports only
C) Collaborative Forecasts with manager adjustments enabled

2. Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.
What should the consultant do first to help CK meet its business requirements?

A) Define the solution.
B) Conduct discovery sessions.
C) Design the architecture.

3. Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps. How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A) Download the Login History report and filter by device type.
B) Review the user profiles for mobile device permissions.
C) Report on the opportunity records created on a mobile device.

4. Cloud Kicks' sales VP wants a real-time, rolled-up view of pipeline by stage, close date, and owner across the entire sales organization. What should the consultant recommend?

A) Collaborative Forecasts
B) A static list view
C) A Chatter group

5. Cloud Kicks has multiple business units, each needing its own sales stages, fields, and page layout on the Opportunity object. What should the consultant recommend?

A) A single page layout with all fields visible
B) Record Types with corresponding Sales Processes and Page Layouts
C) Separate Salesforce orgs per business unit

Solutions: