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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:

A) Appointment
B) Visit
C) Service request
D) Phone calls
E) Task

2. You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?
Please choose the correct answer.
Response:

A) The employee is NOT part of the sales organization.
B) The employee is NOT part of the account team.
C) The employee is NOT part of the sales team.
D) The employee is NOT part of the sales org. unit.

3. What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:

A) Create and schedule a social media import run.
B) Select the social media channel service level.
C) Set up access to your social media account.
D) Select the channel type.
E) Define the ticket priority with the social media channel provider.

4. What is a workflow rule used for?
There are 2 correct answers to this question.
Response:

A) To define and activate an approval process
B) To set up the organizational work distribution
C) To set up automatic e-mail notifications
D) To define and activate rules for automatic field updates

5. What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:

A) ID Mapping
B) Number ranges for business objects
C) Code List Mapping
D) Migration Templates

Solutions: