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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. Application Enablement Services (AES) protocols such as TSAPI, JTAPI, and DMCC, no longer need to be purchased separately with which licensing option?

A) Advanced License (AL)
B) Enablement Licensing (EL)
C) Application Specific Licensing (ASL)
D) Standard License (SL)

2. Refer to the exhibit.

The exhibit contains the deployment options for Communication Manager.
What is the Virtual Appliance that Pod FX Is transitioning to?

A) Avaya Application Server (AAS)
B) Avaya Common Platform (ACP)
C) Avaya Server Platform (ASP)
D) Avaya Solutions Platform (ASP)

3. Avaya IX™ Orchestration is a graphical development tool for creating applications that run on which three Avaya systems? (Choose three.)

A) Avaya Aura® Communication Manager
B) Avaya Aura® Contact Center
C) Avaya Contact Center Select
D) Voice Portal
E) Avaya Experience Portal

4. From a migration standpoint, when implementing Avaya Oceana® and Avaya Analytics™, what are three ways that Avaya preserves the customer's Investment? (Choose three.)

A) By using the benefit of Avaya Aura® Contact Center
B) By using the benefit of Call Center Elite
C) By using the benefit of Avaya IX'M Workforce Engagement
D) By using the benefit of Avaya Call Management System
E) By using the benefit of Avaya Proactive Contact

5. A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?

A) Virtual Private Clouds
B) Ready Now Solutions
C) Contact Center Bundles
D) Proof of Concept

Solutions: