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| Section | Weight | Objectives |
|---|---|---|
| Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Implementation & Migration Planning | 5% | - Deployment strategies and rollout planning - Post-deployment validation and support - Migration approaches and risk mitigation |
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Determine collaboration and mobility requirements - Analyze user and site communication needs |
| Avaya Midsize Solution Portfolio | 20% | - Licensing models and options - IP Office platform architecture and features - Deployment models: on-premise, hybrid, cloud - Scalability and resiliency options |
| Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation - Complete bill of materials preparation - Hardware and software component selection - System sizing and capacity planning |
| Unified Communications & Collaboration Design | 15% | - Integration with third-party systems - Conferencing and collaboration applications - Voicemail and unified messaging design - Mobility and remote worker solutions |
| Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - QoS planning and bandwidth requirements - LAN/WAN design and considerations - Security, survivability, and redundancy |
1. Siehe Szenario: IT-FAC.
Sie haben sich für diesen Kunden entschieden, High Availability (HA. for the Session Border Controller for Enterprise (SBCE)) mit 15 SIP-Trunks zu installieren.
Welche Lizenzierung ist neben der Hardware für diese Lösung erforderlich?
A) 15 Standardlizenzen und 15 Standard-HA-Lizenzen
B) 15 Standardlizenzen; da HA in der Standardlizenz enthalten ist
C) 15 Standardlizenzen und 15 Advanced-Lizenzen; da für HA Advanced-Lizenzen erforderlich sind
D) 30 Standardlizenzen; da Sie die Standardlizenzen für HA duplizieren müssen
2. Ihr Kunde möchte Wallboards erstellen.
Was ist neben der Basic Avaya Call Reporting-Lizenz erforderlich, um Wallboard-Vorlagen bereitzustellen?
A) Echtzeit
B) Benutzerdefinierte Berichte
C) Sprachaufzeichnungsbibliothek
D) Agenten-Dashboards
3. Ist bei Avaya Equinox Meetings online die maximale Teilnehmerzahl für einen Preferred VMR?
A) 500 Teilnehmer
B) 100 Teilnehmer
C) 50 Teilnehmer
D) 25 Teilnehmer
4. Siehe Szenario: IT-FAC.
IT-FAC ist sehr besorgt über die Zuverlässigkeit, da sie die Fähigkeit benötigen, immer Anrufe zu tätigen und Anrufe entgegenzunehmen.
Sie sind nicht so besorgt über die Zuverlässigkeit von Messaging und anderen Formen der Zusammenarbeit.
Was ist basierend auf den obigen Informationen in der IP Office-Lösung erforderlich, um eine Sicherung für ihre SIP-Trunks und Session Border Controller for Enterprise (SBCE) bereitzustellen?
A) Fügen Sie POTS-Leitungen (Plain Old Telephone Service) und analoge Module zum IP500 V2 hinzu.
B) Fügen Sie eine E1- oder T1-Leitung mit einer Combo-Karte hinzu.
C) Fügen Sie ein zweites Portwell SBCE hinzu, um Hochverfügbarkeit (HA) bereitzustellen.
D) Duplizieren Sie alle SIP-Trunks, fügen Sie ein weiteres Portwell SBCE und High Availability (HA. licences.
5. Was ist eines der Merkmale des Avaya Vantage K165, das es vom Avaya Vantage K175 unterscheidet?
A) Es hat sichtbare mechanische Knöpfe.
B) Es ist kein Ganzglasgerät.
C) Es enthält keine Kamera.
D) Es hat einen kleineren Touchscreen.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: C |
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