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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) real user monitoring
B) cross-domain event tracking and management capability
C) faster problem resolution, freeing up resources for other priority projects
D) consolidation of multiple tools to reduce cost
E) business process testing and reporting

2. Which question is best used to qualify an Application Performance management opportunity?

A) How often do customers complain about an application response time?
B) How do you handle Quality Assurance test management?
C) How do you ensure that your virtual server hosts are used to their maximum potential?
D) Have you automated your operational runbooks to enhance efficiency?

3. Where can you find the current information on HP Software's BSM solution and product promotions and discounts?

A) HP WW Product Promotions (link)
B) BSM datasheets
C) HP Product Configuration and Pricing Guide
D) www.hp.com/software

4. Which Network Management business challenges do IT executives face that are solved through BSM? (Select two.)

A) providing better asset management tracking
B) reducing data center power consumption
C) meeting and reporting on compliance and regulatory requirements
D) monitoring security breaches more effectively
E) reducing costs through tool consolidation

5. How does HP address customer business challenges through BSM Solutions? (Select three.)

A) HP improves Service Level agreements through aggregate time resolution.
B) HP achieves operational excellence by obtaining complete visibility into dynamic environments.
C) HP aligns the business objectives in parallel with the IT organizational hierarchy.
D) HP achieves operational excellence by managing dynamic business services.
E) HP maintains a fourth quadrant rating above our competition from Gartner Group.
F) HP reduces duplication of effort to optimize labor and cost for IT operations.

Solutions: