C_C4H520_02 Dumps PDF 2023 Program Your Preparation EXAM SUCCESS
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NEW QUESTION 25
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Enter value list mappings for product types.
- B. Ensure that the SAP Field Service Management system version is supported.
- C. Validate the RFC destination and IDoc setup.
- D. Maintain code list mappings for service call types.
- E. Check the list of the existing known limitations.
Answer: A,B,D
NEW QUESTION 26
Which web service is used when integrating FSM? Choose the correct answer.
- A. SOAP
- B. REST
- C. R2D2
- D. XML-RPC
Answer: B
NEW QUESTION 27
Where can service workflow steps be used in SAP Field Service Management?
- A. In customer self-service when submitting a self-service request
- B. In SAP Crowd Service when dispatching a service call
- C. In the mobile application when executing an activity
- D. In the Web application when planning a service
Answer: C
NEW QUESTION 28
The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?
- A. The dispatcher must release the assignment.
- B. The technician must approve the assignment.
- C. The dispatcher must approve the assignment.
- D. The technician must release the assignment.
Answer: A
NEW QUESTION 29
Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.
- A. Create custom elements
- B. Import translations
- C. Design new icons
- D. Copy template
- E. Preview report
Answer: B,D,E
NEW QUESTION 30
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?
- A. The equipment has NO previous history.
- B. The equipment does NOT have Moment-Sets.
- C. The equipment does NOT have an external ID.
- D. The equipment is reported as Operational.
Answer: B
NEW QUESTION 31
You want to create a new Smartform, which fields would you define? Choose the correct answer.
- A. Description, Revision, Type, Tag
- B. Name, Description, Revision, Type
- C. Name, Description, Category, Labels
- D. Description, Category, Revision, Tag
Answer: C
NEW QUESTION 32
You are a Field Service Technician using an iOS device and you have just completed a repair work. How can you check the travel time to the next repair location address? Choose the correct answer.
- A. Click on navigation icon within the HomePage
- B. Click on navigation icon within the Activity
- C. Click on navigation icon within the service call
- D. Click on navigation icon within the Equipment
Answer: B
NEW QUESTION 33
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have equipment records against your account.
- B. You must have Moment-Sets defined for equipment.
- C. You must have business rules configured.
- D. You must have auto-release of assignments.
- E. You must have a portal user account.
Answer: A,B,E
NEW QUESTION 34
Which of the following is supported in business rules?
- A. Array
- B. Stack
- C. Heap
- D. Linked list
Answer: A
NEW QUESTION 35
How can you translate a Smartform?
- A. Download it to Microsoft Word, translate, and then upload.
- B. Maintain the translation of the Smartform in the company settings.
- C. Export it to XML, translate, and upload.
- D. Select the translation language within the designer.
Answer: C
NEW QUESTION 36
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.
- A. Choose Data update option
- B. Export
- C. Enable data validation
- D. Generate sample upload file
Answer: A,D
NEW QUESTION 37
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Assign correct CRUD to user group
- B. Enable business rule
Answer: A,B
NEW QUESTION 38
Which activities you can perform in Administration module? Note: There are 2 correct answers to this question.
- A. Define Service workflows
- B. Perform System Monitoring
- C. Edit Smartform Templates
- D. Maintain Session Configuration
Answer: A,D
NEW QUESTION 39
What format is used for API Exchange? Choose the correct answer.
- A. XSD
- B. HTML
- C. JSON
- D. XML
Answer: C
NEW QUESTION 40
What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.
- A. Generate QA Reports within the captured Data
- B. Assist technicians to capture resolutions
- C. Generate Checklist reports for the customer
- D. Assist Technician to record time and material
Answer: A,B
NEW QUESTION 41
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C_C4H520_02 Exam Certification Details:
| Level: | Associate |
| Languages: | English |
| Sample Questions: | SAP C_C4H520_02 Exam Sample Question |
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