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Pegasystems PEGACPSA24V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
| User Experience | 15% | - User Interface
- 1. Use repeating dynamic layouts
- 2. Configure Views (List and Details)
- 3. Apply visibility conditions and validation rules
|
| Case Management | 30% | - Routing Work
- 1. Route work to users and queues
- 2. Configure skill-based routing
- 3. Configure custom routing logic
- Designing a Case Life Cycle
- 1. Understand Case types and stages
- 2. Understand Case Hierarchies and Dependencies
- 3. Configure case processes and steps
- Configuring Service Level Agreements (SLAs)
- 1. Configure Urgency and Goal, Deadline, and Passed Deadline intervals
- 2. Configure escalation actions
|
| Application Development | 30% | - Reporting
- 1. Create and configure Reports
- 2. Exposure properties for reporting
- Debugging and Testing
- 1. Use the Clipboard and Tracer
- 2. Understand unit testing of rules
- Application Design
- 1. Configure Microjourneys
- 2. Manage application rules and ruleset versions
- 3. Create and configure applications using App Studio
|
| Data and Integration | 25% | - Data Modeling
- 1. Create data objects
- 2. Configure field groups and repeating fields
- 3. Understand the relationship between Case types and Data objects
- Data Relationships
- 1. Configure data relationships (Case-to-Case, Case-to-Data)
- 2. Understand savable data pages
- Integration
- 1. Invoke external services (REST/Connectors)
- 2. Configure integration errors handling
|
Pegasystems Certified Pega System Architect 24 Sample Questions:
1. Which Pega feature allows you to set statuses for a case at different stages?
A) Declare Expressions
B) Flow Actions
C) Data Transform
D) Case Type Designer
2. Which component allows users to group data in Insights for better visualization?
A) Work Queue Routing
B) Aggregate Functions
C) SLA Policy
D) Case Escalation
3. Which feature helps capture real-time business user feedback during development?
A) SLA Deadline Tracker
B) Case Assignment Rules
C) Agile Workbench
D) Work Queue Dashboard
4. Which routing method ensures work is evenly distributed among team members?
A) Decision Table Routing
B) Case Priority Routing
C) SLA-Based Escalation
D) Round-Robin Assignment
5. Which property type allows formatted text validation using an Edit Validate Rule?
A) Text
B) DateTime
C) Integer
D) Decimal
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |