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IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

1. Where is the one place where Business Partner Sellers an find presentations, pricing details, links to demonstrations and white papers on IBM APM?

A) The new C&SI Landing page
B) The Tivoli RFE community
C) The IBM sales kit on PartnerWorld
D) The IBM Service Management Connect site

2. Which of the following are top of mind issues for line of business owners?

A) Faster root cause analysis
B) Virtualization optimization
C) Higher customer satisfaction

3. What problems does automated discovery solve for your customer?

A) None, developers always communicate with IT to let them know where applications are deployed
B) Automated discovery finds new applications as they are deployed and identifies where they are running, saving the customer time in tracking and providing an accurate topology in the user interface in case of system issues
C) None, your customer deploys their applications in the cloud and traditional APM tools cannot monitor that workload

4. IBM APM supports both agent-based and agent-less transactions. When a transaction spans domains, for example from MG to CICS, what do operators need to do to stitch the transaction together to see end-to-end?

A) Nothing, IBM APM will automatically interrogate and stitch transactions that span domains, this is a competitive advantage
B) Nothing. IBM and our competitors all automatically stitch transactions together for the user
C) Similar to our competition, the customer must look at the transaction in each domain and map fields from one domain to another manually

5. Which of the following are licensing advantages of IBM Netcool Operations Insight over OMNIbus?

A) Operations Insight is licensed only by the managed environment
B) All of the above.
C) There is no longer a requirement for double counting the managed environment
D) You no longer count separately for High Availability because Netcool Operations Insight has High Availability embedded in the program

Solutions: