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| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| Topic 2: Printing Technologies and Concepts | - Printing technologies fundamentals - Imaging and printing solution benefits |
| Topic 3: HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
| Topic 4: Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
1. What are the benefits of the HP Universal Print Driver? (Select two.)
A) It simplifies the IT process of adding new printers to an environment.
B) It provides simplified printing from HP digital cameras,
C) It provides simplified printing on HP Photosmart printers.
D) Mobile workers can easily print at various work locations.
E) It provides simplified files that reduce network traffic.
2. What is cross-selling?
A) selling two different models of the same product
B) expanding the business opportunity by providing the customer with three connectivity options
C) expanding the business opportunity by extending more capabilities to the product
D) including a color product in the offering
3. Upon what does the value of a business document depend? (Select two.)
A) the intended purpose of the document
B) the cost of the toner and paper used to print
C) the interpretation of the reader/user of the document
D) a simple calculation of distribution costs
4. Which HP technology delivers high quality output and smaller file sizes?
A) HP PhotoRes
B) HP FastRes
C) HP BestRes
D) HP ColorREt
5. Which phrase describes real-world performance?
A) the ability of a printer to collate and staple without jamming
B) the total cost of ownership, including memory and accessories
C) the total printing process, from clicking Print, to a finished page in the output bin
D) the movement of a print job through the network
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: C |
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