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IASPStrategy Planning Professional Exam Sample Questions:

1. Innovation and creativity come from

A) encouraging our own cross-functional teams to develop original ideas and strategies.
B) absorbing the strategic best practices of other organizations to identify a metric for judging strategic needs.
C) asking a single research consultant how people use our products or services.
D) eliminating all but one of your company's traditional products/services.

2. According to the concept of Blue Ocean Strategy, blue oceans represent

A) untapped market space
B) highly competitive markets
C) regulated markets
D) presently defined market space

3. Translating the organization-wide strategic plan down to business units, support units or departments, and then to teams or individuals is known as which of the following?

A) Flow charting
B) Cascading
C) Process mapping
D) Gap analysis

4. How do collaborative online tools affect an organization's way of interacting with its customers?

A) Provide instant and continuous communication with customers
B) Provide various customer feedback tools
C) Diminish the organization's ability to manage its relationship with customers
D) Can work for or against an organization

5. People are MOST likely to be influenced by a leader's

A) Style and personality.
B) Passion and emotions.
C) Statements and vision.
D) Actions and behaviors.

Solutions: