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HP HP2-E59 Exam Syllabus Topics:

HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

1. Which statement is typical of a transactional sales engagement?

A) The customer looks for the lowest price.
B) The customer is unaware of their IT issue.
C) It generally involves a long sales cycle.
D) The salesperson is seen as a trusted advisor.

2. How should you position the value of HP Technology Services to a customer?

A) Compare the cost of the standard warranty versus the cost of supporting the hardware internally
B) Compare the cost of an appropriate HP Care Pack with the cost of replacing hardware
C) Compare the cost of downtime versus the cost of the standard warranty
D) Compare the cost of downtime versus the cost of an appropriate HP Care Pack

3. Which HP Simply StoreIT solution includes SAN management and is particularly easy for ProLiant and BladeSystem administrators to use?

A) HP StoreEver
B) HP StoreOnce
C) HP StoreEasy
D) HP MSA servers

4. What does an IBM customer need to buy for services that are comparable to HP Proactive care?

A) HP Proactive care for IBM solutions
B) Credits-based services
C) Multiple services or a custom contract
D) Third-party dedicated services

5. What are the two levels of care from HP Technology Services you can offer to small and medium businesses? (Select two)

A) HP Reactive care
B) HP Foundation care
C) HP BreakFix care
D) HP Core Services care
E) HP Proactive care

Solutions: