Salesforce NP-Con-101 Q&A - in .pdf

  • NP-Con-101 pdf
  • Exam Code: NP-Con-101
  • Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
  • Updated: Sep 14, 2026
  • Q & A: 269 Questions and Answers
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  • Updated: Sep 14, 2026
  • Q & A: 269 Questions and Answers
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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Nonprofit Success Pack Overview and Architecture15%- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Contact relationships and affiliations
  • 3. Household and account models
- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
Topic 2: Data Management and Quality15%- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
Topic 3: Fundraising and Donation Management22%- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Payment gateway integration
  • 3. Soft credits and matching gifts
- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
Topic 4: Program and Service Delivery18%- Case management and client services
  • 1. Nonprofit Cloud Case Management integration
  • 2. Service delivery tracking
- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
Topic 5: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 6: Solution Design and Implementation20%- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question #1

A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

  • A. NPSP Data Import object doesn't support State and Country abbreviations in picklist form
  • B. The Individual ("Bucket") account model does not support State and Country Picklists
  • C. State and Country Picklist values can only be configured on the Address object
  • D. Predefined State and Country abbreviations on Address records must be used
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

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Question #2

A system admin is trying to figure whether the nonprofit's internal release schedule conflicts with either Salesforce.com or Salesforce.org major releases.
What are two facts about Salesforce.org major releases the consultant could share with the admin?
Choose 2 answers

  • A. Salesforce.org major releases arrive approximately one month after Salesforce.com releases.
  • B. The Salesforce.org release schedule can be found on the SFDO Major Release Announcements group.
  • C. Salesforce.org major releases follow the same schedule as Salesforce.com releases.
  • D. The Salesforce.org release schedule can be found on the Salesforce Trust website.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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Question #3

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

  • A. Organizational alignment
  • B. Customer adoption
  • C. Executive sponsorship
  • D. Data security
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.
What should the consultant recommend?

  • A. Use a middleware tool to integrate the external system with Salesforce.
  • B. Use NPSP Batch Data Import to schedule regular Imports from the external system.
  • C. Use NPSP Data Importer Templates to import the necessary data.
  • D. Use Salesforce Connect to integrate the external system with Salesforce.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

A nonprofit using NPSP receives funding it uses to award grants to national and local arts organizations. The nonprofit wants to track the funds it receives and allocates.
What should a consultant recommend to the nonprofit-?

  • A. Configure NPSP Settings to track inbound and outbound funds.
  • B. Install the Program Management Module.
  • C. Configure NPSP Settings grants management functionality.
  • D. Install the Outbound Funds Module.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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