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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks manages prospects for lead generation in a marketing application.
To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A) Qualified prospects
B) Contacted prospects
C) All prospects

2. Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.
Which key metric should the consultant include in the dashboard?

A) Number of marketing qualified leads (MQL)
B) Number of outbound calls made over a period of time
C) Number of updated opportunities

3. Northern Trail Outfitters wants to migrate its Sales Territories to a new structure for the upcoming fiscal year.
Which aspect should a consultant consider for this migration?

A) Access to a territory model is controlled through profiles or permission sets.
B) Only one territory model can be active at any given time.
C) Territory user assignments are migrated to the new model.

4. Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud.
Which solution should the consultant recommend?

A) Third-party tool
B) Data Loader
C) Data Import Wizard

5. Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications.
Which step should be part of UC's plan to help drive adoption of Sales Cloud?

A) Revoke user access to legacy systems.
B) Identify change management champions.
C) Implement User Acceptance Testing (UAT).

Solutions: