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HP Selling HP Supplies 2020 Sample Questions:

1. What is an advantage of EcoSmart Toner?

A) longer print permanence and greater resistance to smudging
B) faster print speeds and better color precision
C) premium quality prints with less energy
D) compatibility with a wider range of HP and non-HP printers

2. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

A) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
B) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
C) Non-HP cartridges (ail prematurely 70% of the time.
D) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.

3. Why is using remanufactured toner cartridges bad for business? (Select two.)

A) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
B) Remanufactured toner cartridges generate more heat than Original HP cartridges.
C) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
D) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
E) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.

4. How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)

A) HP engineers designed the printheads to work with the ink to print durable, high-quality documents.
B) HP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces.
C) HP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.
D) HP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation.

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