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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures
- Gateway and endpoint troubleshooting
- Alarm monitoring and logging
- Common fault isolation and resolution
|
| Features, Protocols & Interoperability | 15% | - SIP, H.323, and DCP protocols
- Encryption and security settings
- Integration with Session Manager and third-party systems
- Shuffling, hairpinning, and media management
|
| System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing
- SAT commands and system parameters
- Media gateways and circuit packs
- IP endpoints, DCP, and SIP devices
|
| Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Survivable remote and duplex configurations
- Software installation and upgrade procedures
- Server platforms and templates
- System Platform and WebLM licensing
|
| CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager
- Voice mail features and call coverage
- CM Messaging server installation
- Mailbox and user provisioning
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. Which two hardware components support CM_survRemote template? (Choose two)
A) S8300D Server
B) S8510 Server with 8 GB RAM
C) S8730 Servers with 8 GB RAM
D) S8800 Servers
2. A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
A) Display station 3333
B) List trace station 3333
C) List trace station 1111
D) Status station 1111
3. An administrator has just installed a 9620 IP Phones on an existing system. The command change IP network-map is use to administer the phone into to network region 100. All other phones are in network region 1. Like all other 9620 phones on this system, this one successfully gets IP address information fro, the one DHCP server. However, the new phone fails to register with CM.
Which two statements describe the cause of the problem? (Choose two)
A) On the IP interface form, some one recently set the field "Allow H.323 registration" to 'n'
B) There are no Medpros or H.248 Media Gateways administered in network region 100
C) Neither PROCR nor CLANs were administered in network region 100
D) Network region 100 is not configured to communicate with other network regins
4. Which three objects can be downloaded from the product license delivery system (PLDS)?
(Choose three)
A) PuTTY
B) Communication manager templates
C) Patches
D) Authentication file
E) Firmware updates
5. A technician is asked to retrieve a maintenance log for CMM that shows the information for 8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
A) Displog-1 maint -d 10/10/10 08:00
B) Print log for maint 101010 08:00
C) Show main log 0800 101010
D) Print-1 maint -d 08:00 10/10/10
Solutions:
Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: B,C,E | Question # 5 Answer: D |