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Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
| Installation and System Administration | - Configuration and administration
- 1. Dial plan and feature administration
- 2. User and device configuration
|
| Maintenance Operations | - Routine maintenance procedures
- 1. Backup and restore operations
- 2. Software upgrades and patch management
|
| Networking and High Availability | - Network connectivity and resiliency
- 1. IP networking for Communication Server 1000
- 2. Redundancy, survivability, and failover mechanisms
|
| Communication Server 1000 Architecture | - System architecture and components
- 1. Communication Server 1000 hardware platforms
- 2. Avaya Aura integration and system roles
|
| Troubleshooting and Diagnostics | - Fault isolation and recovery
- 1. Alarm and log analysis
- 2. Network and telephony problem resolution
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. The Allow Last Digit Repeat function permits a repeated last digit of an ESDN to terminate the call immediately, similar to pressing the octothorpe (#) key. This prevents an ESA call from being dropped if the last ESDN digit is accidentally dialed again, but also processes the call immediately, rather than allowing an extended pause waiting for an additional digit.
To use this feature, which task must you complete first?
A) enable Misdial Prevention
B) Create an Emergency Service Directory Number
C) enter a Misdial Delay
D) enable ESDN Digit Repetition
2. You are implementing IP Peer Networking in a Communication Server 1000 network. For correct call routing, the digits dialed by users must be manipulated to conform to the dialing requirements of the trunk. Which statement describes a property of digit manipulation?
A) It has the ability to delete and insert leading digits
B) It is only available on branch offices
C) Programming is shared across all network common trunks
D) It uses 64 tables for digit replacement
3. Click the Exhibit button.

Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
A) 31
B) 6
C) 8
D) 9
4. Click the Exhibit button.

Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?
A) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
B) The call will terminate at the Boston location at extension 7449.
C) The call will terminate at the LDN of 518-267-7300 over Route 10
D) The call will terminate at the Albany location at extension 7449.
5. When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?
A) Deploy ESA Package 387 (Virtual Office Enhancement)
B) Deploy Location Information Services (US)
C) Deploy Discovery Manager (DM)
D) Deploy ESA Package 382 (Virtual Office).
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |