Salesforce ADM-201 Q&A - in .pdf

  • ADM-201 pdf
  • Exam Code: ADM-201
  • Exam Name: Salesforce Certified Administrator
  • Updated: Jun 11, 2026
  • Q & A: 153 Questions and Answers
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  • Exam Name: Salesforce Certified Administrator
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  • Updated: Jun 11, 2026
  • Q & A: 153 Questions and Answers
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Salesforce ADM-201 Q&A - Testing Engine

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  • Exam Code: ADM-201
  • Exam Name: Salesforce Certified Administrator
  • Updated: Jun 11, 2026
  • Q & A: 153 Questions and Answers
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Domain 12: AppExchange (2%)

Within this subject, the learners need to demonstrate that they are able to determine the AppExchange application use cases.

Exam Topics

As for the domains measured in the official ADM-201 validations, they are as follows:

Managing Data:While taking your ADM-201 test you will need to prove you know how to import, update, transfer, and delete data, including CSV files, and what tools are the most appropriate for each process. You will also have to show competence in explaining ways to backup data and the capabilities of data validation tools.

Automation of Workflow and Processes: Within such an area, the candidates are expected to be able to automate email templates, leads, and cases, as well as set up work rules.

Standard and Custom Objects: As you are preparing for the Salesforce ADM-201 exam, you need to make sure that you understand and can describe relationship model and standard object architecture, as well as maintain data quality, work with page layouts, administer standard fields, create formula fields, work with various record types, and create selection fields.

Security and Access: Here, one must be able to restrict logins, set up record access, manage field-level security, determine object access, control access to events, tackle record access exceptions, and implement role hierarchy to manage records.

Sales and Marketing Applications: Among other things, candidates should know how to describe Salesforce Content capability, campaign management, lead automation tools, as well as understand the implications and capabilities of the sales process.

Service and Support Applications: The issues here will mainly have to do with the capabilities of case management. Thus, you will be asked several questions about case processes, settings, and assignments. In addition, before enrolling in the official exam make sure you have a clear understanding of Salesforce Knowledge and Salesforce Communities.

Analytics-Reports and Dashboards: This topic will get into the options available when creating or customizing a report, or modifying dashboards. Additionally, to do well on the test, it’s a must for you to know how to share a model on reports including the impact of sharing, and have a solid understanding of the capabilities of custom reports.

Salesforce ADM-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Enable Mobile Access With Salesforce1
  • Manage User Profiles
  • Create And Manage Users
  • Troubleshoot User Login Issues
  • Understand Salesforcea Capabilities
Topic 2
  • Create Selection Fields: Picklists And Lookups
  • Create Formula Fields
  • Work With Page Layouts
  • Work With Record Types And Business Processes
Topic 3
  • Import New Records Using Import Wizards
  • Update Existing Records With The Data Loader
  • Keep Records Up To Date With Data.Com
  • Mass Transfer Records Between Users
Topic 4
  • Back Up Data With A Weekly
  • Mass Delete Maintain Data Quality
  • Run And Modify Reports
  • Create New Reports With The Report Builder
  • Summarize Report Data With Formulas And Visual
Topic 5
  • Print, Export, And Email Reports
  • Build Dashboards
  • Set Up Workflow Rules And Process Builder
  • Automate Leads And Cases
  • For Virtual Classroom Attendees, This Content Is Delivered
Topic 6
  • Set Up Chatter Free Users And Invites
  • Restrict Logins
  • Determine Object Access
  • Set Up Record Access
  • Manage Record Access With The Role Hierarchy

Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/

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Domain 10: Process/Workflow Automation (8%)

This domain entails such skills as defining the relevant automation solution on the basis of the workflow capabilities depending on a scenario as well as explaining the use cases and capacities for the approval process.

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